Contact Us
Have a question about a sweepstakes casino we've reviewed, spotted something that needs updating, or want to share your experience with one of the platforms listed here? We'd like to hear from you. This page explains the best way to reach the coseia.org team and what to expect when you do.
How to Reach Us
The fastest way to get in touch is by email:
We aim to read and respond to all messages within 48 hours on business days. During busy periods it may take a little longer, but we will get back to you.
What You Can Write to Us About
We welcome messages on any of the following:
- Review accuracy. If you believe information about a listed sweepstakes casino is out of date — a changed welcome offer, a state eligibility update, or a new redemption threshold — let us know and we'll investigate.
- Reader experiences. If you've played at one of the platforms we cover and want to share what you found, your feedback helps keep our assessments grounded in real use.
- Platforms we haven't listed. If you think a sweepstakes or social casino belongs on our comparison and we haven't covered it yet, tell us. We review all suggestions, though we can't guarantee inclusion.
- General questions about how sweepstakes casinos work. We're happy to point you toward the right part of the site if you're trying to understand the dual-currency model, redemption rules, or state availability.
- Editorial or partnership enquiries. If you represent a sweepstakes casino platform and want to discuss how we cover the space, email us with full details.
What We Can't Help With
A few things fall outside what we're able to assist with directly:
- Account issues with individual platforms. We are an independent comparison site, not a platform operator. For problems with your account, coin balance, or redemption at any specific casino, you'll need to contact that platform's support team directly.
- Legal advice. We can explain how sweepstakes casinos generally work and note where state availability varies, but we're not in a position to advise on your specific legal situation. If you have questions about tax obligations on redeemed prizes or whether a platform is available where you live, consult the platform's own terms or seek appropriate professional guidance.
- Responsible play support. If you or someone you know is concerned about gaming habits, please visit our responsible gambling resources for guidance and links to support services.
A Note on How We Work
coseia.org is an independent comparison site covering sweepstakes casinos and social casinos in the US. Our rankings are based on editorial research — we assess game libraries, welcome offers, redemption conditions, coin structures and platform usability. Commercial relationships with listed platforms do not determine ranking position. You can read more about our approach on our About Us page, and our Terms and Conditions set out the full basis on which we publish.
When you write to us, please give us as much context as you can — the platform name, the detail you're querying, and where you saw the information. That lets us follow up quickly and accurately.
Response Times
| Type of enquiry | Typical response time |
|---|---|
| Review accuracy or factual correction | Within 48 hours |
| Reader feedback or general question | Within 48 hours |
| Editorial or partnership enquiry | Within 5 business days |
| New platform suggestion | Acknowledged within 5 business days; review timeline varies |
Staying Up to Date
Sweepstakes casino offers, eligible states, and redemption rules change frequently. If something you read here no longer matches what a platform shows, please flag it — reader reports are one of the most reliable ways we catch changes between our scheduled review cycles. We're grateful for every message that helps us keep the information accurate for everyone using this site.